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    Concerns over patient safety due to “toxic” mismanagement

    Written by on July 13, 2021

    A “toxic” culture of mismanagement at Forth Valley Royal Hospital’s A&E department is leading to patient safety being put at risk.

    That’s according to frontline health workers, who told an independent review they were “battle-weary”.

    The review says a number of senior staff quit their jobs – leading to shifts being filled by unsupervised junior staff.

    Details about the confidential review first appeared in the Daily Record.

    NHS Forth Valley says a committee has been set up to implement the report’s recommendations.

    Chief executive, Cathie Cowan, said: “We have a duty to ensure the health and wellbeing of local staff as well as the patients they look after.

    “It is important that any concerns raised by staff or their representatives are taken very seriously and fully explored in a fair and open way.

    “That is why as soon as these concerns were raised, I asked a team of experienced external healthcare professionals to carry out an independent review of the culture and governance arrangements within our emergency department.

    “I would like to personally thank all of the staff who participated in the review process for sharing their experiences, providing feedback and in many cases, putting forward their own ideas and suggestions for improvements.”