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    Scotrail slammed for lack of toilet supplies

    Written by on November 12, 2019

    ScotRail have been criticised for reducing supply orders for essential items like soap and toilet paper.

    Staff have been forced to send “begging messages” to colleagues, according to internal emails leaked this week.

    The charity Age Scotland say it’s making travelling difficult for thousands of older people across the country.

    Brian Sloan, Age Scotland’s Chief Executive, said: “We are extremely disappointed by ScotRail’s lack of consideration for older passengers and those with medical conditions, who are more likely to need access to toilets while traveling.

    “Now it’s concerning to see that even when toilet facilities are still free, they may not be safe or sanitary due to cost-cutting.  This could be a first step to closing these completely.

    “After speaking to hundreds of older people across Scotland, we found that a lack of toilets is often a significant barrier to using public transport. This not only makes it harder for them to access everything from shops to medical appointments, but also contributes to loneliness and isolation.

    “With millions of pounds of tax-payer subsidies and sky-high ticket prices,  it beggars belief that ScotRail cannot afford to buy basics such as soap and paper towels.

    “We would urge ScotRail to reconsider this penny-pinching and provide all passengers with free, hygienic, and accessible facilities throughout its network.”

    In a statement, ScotRail said they’re “committed” to making sure their staff have the “best possible working environment”.


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