Forth Valley GPs facing "unprecedented" demand

GP practices across the Forth Valley are facing "unprecedented" demand.

That's the warning from the local health board.

NHS Forth Valley say some people will have to wait longer than normal for an appointment.

The number of calls to practices has risen "sharply" since before the pandemic.

They're urging people to phone NHS 24 for minor injuries.

Clackmannanshire and Stirling Health and Social Care Partnership Clinical lead and local Clackmannanshire GP, Dr James King, said: “GP Practices across the area are continuing to deal with exceptionally high levels of demand, often with reduced staffing levels, and are working hard to prioritise appointments for patients who need to be seen urgently.”

Clackmannanshire and Stirling Health and Social Care Clinical lead and local Stirling GP, Dr Kathleen Brennan, added: “Some people may have to wait longer than usual for a routine or non-urgent appointment. The support and co-operation of our patients in providing GP reception teams with information about their problem is vital to help us identify those most in need. Phone calls to Practices have risen sharply and patients may face longer waits to get through. We know this can be frustrating, but our GP teams are working hard to respond to as many calls as possible. Some Practices also offer other means of contact such as email or via websites which might be a useful way for some patients to get in touch.”

Falkirk Health and Social Care Partnership Clinical lead and local GP, Dr David Herron, said: “Many health conditions can also be seen and treated by other healthcare professionals.  Community Pharmacies on local high streets can see and treat a wide range of ailments. There is also a wide range of health information and advice, including symptom checkers available online at NHS Inform. If you feel your problem can be treated by another professional then patients can make direct contact and be assured processes are in place to refer to your GP, if necessary.

“Despite the ongoing pressures, GPs and their teams remain committed to supporting local communities and really appreciate the support and understanding of local patients and their families at this very challenging time.”